GLAM & STYLE
Return & Refund Policy
GLAM & STYLE wants you to be satisfied with your purchase.
To ensure your satisfaction and for the protection of both the buyer and seller, we are sending our items after a thorough verification and in sealed packaging;
The information we are providing online is meant to offer a comprehensive description – including specific features, colors, finishes, dimensions, etc.., as well as multi-view pictures, in order to show our prospective buyers what they should expect in purchasing each item. The measurements are carefully taken to provide the best possible approximation of the size. The colors and shades may show slightly different than the true color of the item, given the specific calibration of the camera as well as display characteristics of each computer.
We strongly suggest our prospective buyers to review all those details in order to determine which item would best meet their expectations.
We also have a Return & Refund Policy that we honor.
Return & Refund Policy Procedure
1. If you are not pleased with your purchase from Glam & Style for a reason related to features that were grossly misrepresented in the item presentation available at the purchase time online, simply contact us
- within 7 days of delivery of your item to arrange for its return and a refund of the purchase price.
- within 15 days of delivery of your item to item to arrange for its return and a refund of the purchase price less a 10% restocking fee
- within 30 days of delivery of your item to arrange for its return and a refund of the purchase price less a 20% restocking fee
2. Glam & Style will acknowledge your return request within 24 hours of receiving the request
3. You will ship the item back to Glam & Style within 24 hours of our acknowledgement
4. In order to qualify for the above mentioned refunds:
- The item must be returned to Glam & Style in its original, sealed packaging, insured for its purchased price, and must be received in the same condition as when it was shipped to you.
- We recommend insured shipping, with delivery tracking and delivery receipt service.
- The buyer pays for return shipping and insurance
After Glam & Style verifies the returned item is as originally sent, the respective (full or partial) refund will be issued within 3 days
All items that are returned damaged or in a condition different than being in the original, sealed packaging, are handled separately, with distinct determination for each particular case, subject to a minimum re-stocking fee of 15% of the purchase price.
Items bought at savings of 40% or more of the regular price are NOT eligible for return or refund.